FAQ
As with most overseas postings many questions crop up to our staff on a frequent basis. Here we have attempted to answer the main important questions we routinely get asked and hopefully guide you to the relevant areas of advice. However if you have tried our FAQ, our arrivals guide and JSU pages and still don't have the answer, please contact us for the advice you need.
1. Where will I live in Naples?
The British community is centered around the small towns of Lago Patria, Varcaturo and Licola about 20 mins from Naples. We live in Parco's (houses built in compounds that vary greatly in size and character). Our houses are hired by the MOD and are looked after by the Joint Support Unit (JSU) who have a team of personnel working out of a support building known as Villa Britannia (based in Lago Patria). The Villa Britannia team headed by the Families Officer (FAMO) help to look after all apsects of your house (from allocation to paying the bills). Please view the housing details at the Villa Britannia housing Villa Britannia page for full details.
2. What schooling is available for my children/myself ?
Many facilities are provided in Naples for your education needs from a SCE British forces school all the way to adult education. The United Kingdom Joint Support Unit (UKJSU) provides Education Officers to help with all situations.... please visit the Education pages for more details.
3. Can I bring my own car to Naples?
There are two ways to bring your own car(s) out to Naples. Firstly via privatley arranged passage (PAP) in lieu of flying out, please see the Administration pages for details. Secondly you are able to bring a car out at your own expense and register the car over here. Registration in Naples is undetaken by the Motor vehicle registration offices (MVRO) and there are strict guidelines you will have to follow here. .... please visit the Administration pages for details on PAP and the MT pages for registration details and other transport issues.
4. Can I bring my pets with me to Italy?
Yes! It is possible to bring your animals with you however you must comply to European law and travel using the pet passport scheme. Allow yourselfs plenty of time as it takes up to 6 months to complete your pets passport. The Housing Officer at Villa Britannia will also need to know of your intention to bring an animal to place you in the appropriate villa. .... the following Government advice and PETS pages help explain the process you need to follow.
5. What medical/dental facilities are availble ?
We aim to provide the same care facilities to all members and there families that they recieve in the UK. .... please visit the Medical teams pages for more details.
6. What allowances will I be entitled to when I arrive in Naples?
You will receive a comprehensive pay brief with your relevant HR Admin Clerk on your arrival to Naples. However, if you wish to do so the current LOSLOA and LOA rates are available in the JPA on-line Library.
7. Will I have access to JPA in Naples?
The United Kingdom Joint Support Unit has it’s own JPA suite which currently holds six JPA terminals. If you need further assistance you can make an appointment with your HR Admin Clerk who will assist you if necessary.