Emergency Call-out
An emergency situation is one where any delay in repairing the fault, would present a serious risk to life, security, health or property. We operate an emergency call-out facility that covers the Naples area 24 hrs a day, 365 days a year. Upon receiving a request for maintenance that is deemed to fall into the emergency category we aim to have the relevant tradesman on site within 5 hours. The tradesman should then work to ‘Make Safe’ the emergency situation only; the full repair may then fall into a lower priority.